OFFHOURS

Pricing Policy

This Pricing Policy explains how OFFHOURS is priced: who counts, what a task is, what your plan includes each month and what happens when you use more. It applies to every plan and is part of what you agree to when you sign up.

People with access

You pay for each person with access to OFFHOURS, and you choose who they are. A person with access manages the work: they review and approve what the roles prepare, set the rules the roles follow and follow the work in the app.

Everyone else. Anyone else in your company can send requests to the roles without being counted, such as asking for leave, reporting an office issue or sending in a receipt. They get a limited view: their own requests and what happened to them.

  • No minimum: a plan starts at 1 person with access.
  • Over 100 people with access: we set the price with you.
  • Changes: add or remove people when you need to. The new price starts with your next billing period, never part-way through one.

Prices

Prices are per person with access, per month, in euros.

  • The Accountant: €15
  • The HR Admin: €15
  • The Office Manager: €10
  • The whole back office, all three roles: €35

Every person past 25 costs half, so the whole back office is €17.50 a person after the first 25. Billed yearly, every price is 15% lower.

There is no onboarding fee. Mapping how your back office runs, connecting your systems, setting the rules and the probation period are included. We get in touch as soon as you sign up, and you are working within a week.

Tasks

A task is one piece of work a role carries out, or one question it answers: coding an invoice, deciding a leave request, telling you who has paid.

  • Batches: a batch counts as one task, however many items it covers. Reconciling a month of bank lines is one task.
  • Requests from anyone: tasks count whoever asked for them, including people without access.
  • Not counted: our engineers' own checks on the work, and a task that fails and has to be run again.

Your monthly allowance

Each role includes 20 tasks a month for every person with access, shared across your company. For 25 people with access, the whole back office includes 1,500 tasks a month, and one role on its own includes 500.

Unused tasks don't roll over to the next month.

Keeping you informed

We never stop or slow the work because you reach your allowance. We keep you informed instead:

  • At 80%: we tell you how many tasks are left and how many days are left in the month.
  • At 100%: we tell you, and the roles carry on.
  • Past it: we ask how you want to continue.

Past your allowance

When you pass your allowance, you choose how to continue:

  • Extra tasks: €25 per 100 tasks, on your next invoice.
  • A custom plan: an allowance and a price set with you, for when your back office needs more than your plan includes.

The work carries on while you decide.

Fair use

Plans are priced for normal back-office work. If your use stays far beyond what a plan like yours needs, we'll talk with you about a custom plan. We won't stop or slow the work without talking to you first.

Billing and cancelling

  • Monthly: billed each month. Cancel when needed.
  • Yearly: billed for the year ahead at 15% less, for the 12 months you signed up for.
  • Your data: your records stay in your systems and leave with you.

Changes to this policy

We'll tell you at least 30 days before a change to prices or allowances applies to you. A change never applies part-way through a billing period.

Contact

Questions about your plan or your usage: info@hireoffhours.com or +383 49 460 555.

Contact