OFFHOURS

Why a client paid less

Small leaks, found across payments.

The Accountant
The Accountant explains why a payment came in short and shows the pattern across a client’s payments.

In

Lirie asks in a Slack message at 12:00: ‘why did Elion’s payment come in short?’

Out

Done

Elion paid $5,200 for a €4,800 invoice, €212 went on the exchange and fees, and €690 was lost over four payments.

What it does

It looks past the single payment.

  1. 01Finds the dollar payment and the bank’s rate
  2. 02Compares it with the invoice in euros
  3. 03Checks Elion’s last four invoices
  4. 04Suggests invoicing in dollars or adding an exchange clause

When it asks you first

It suggests the fix and leaves it to you.

  • Changes nothing about how Elion is invoiced
  • Leaves the conversation with the client to a person

What you see

Lirie gets the reason, the total lost and two ways to stop it.

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